GENERAL

OUR MISSION


Our mission is to remaster the traditional short silhouette into modern staples. We engineer extraordinary essentials influenced by the ethos of sports fashion. We are an exclusive limited edition athletic short + eqpt brand building a new global generation of True Creative Leaders that #DefyOrdinary. When you spend your hard-earned money on our products, you can do so with confidence that your gear will always be fully-functional and protected.




HOW DO I CONTACT CUSTOMER SERVICE?


Feel free to connect with us anytime! Email is the fastest ways to reach us and we will respond as quickly as possible. Remember to include your contact phone and order/receipt number. If you prefer to speak with a live person on the phone, simply call us and leave a quick message, although we have limited telephone support, we will contact you within 24 hours.

Email Us: info@krazynice.com

Call Us: 323-919-7149




HOW + WHERE DID KRAZYNICE BEGIN?


KrazyNice was the brainchild of a young creative athlete with an incredible vision to customize his own collection of shorts that would represent his unique style aesthetic to display each year at summer basketball camp. To his surprise, that act soon grew into a highly anticipated annual reveal event that exhibited his latest exclusive shorts.




WHAT IS SO SPECIAL ABOUT KRAZYNICE?


Unlike traditional sports apparel brands, KrazyNice stands in a category of its own, we call it "Limited Edition Performance Shorts + Eqpt." We obsess with re-designing and re-engineering traditional silhouettes into remastered daily essentials. Inspired by the “pre” and “post” activity lifestyle, we innovate unparalleled shorts + eqpt necessities integrating bonus performance features, unprecedented fabrics combinations, and our proprietary manufacturing techniques.

Every product symbolizes exclusivity and true creative vision, allowing the wearer to represent their story. But beyond our products is our ethos to “Evolve.” We’re building a new global generation of visionaries and invite newcomers to be a part of the future of sports fashion that #DefyOrdinary.





PRODUCT

WHERE ARE KRAZYNICE PRODUCTS MADE?


All of our products are designed at our Innovative Design LAB Headquarters in Costa Mesa, Caliofrnia. We work with premium textile companies from across the United States to supply our fabric and accessory needs. We manufacturers our own products "In-House" guaranteeing their quality and exclusivity. Our products are limited edition exclusives, therefore, they are only manufactured in small quantity collections.




HOW ARE KRAZYNICE PRODUCTS SIZED?


Our products are designed and engineered to have a relaxed comfortable fit. We are athletes and fashion gurus so we know every person prefers a different fit, and depending on body type and physical physique, a true to size format just doent work for a trends that consistently change. Our sizing chart details the different options for multiple fit preferences and body types (height/weight/build), still staying true to our relaxed comfort product ethos. Now... that is freakin amazing!!!




WHAT TYPE OF INNOVATION/TECHNOLOGY DOES KRAZYNICE HAVE?


The Art Of Simplicity! Our design ethos is SIMPLICITY | UNIQUENESS | QUALITY. You wont see over-designed or full sublimated pieces. You will see clean cut architecture, superior fabric combos, game changing performance features, enhanced construction techniques, and amazing style. Now That's True Innovation and Technology!





ORDERING

WHERE CAN I FIND KRAZYNICE PRODUCTS?


Our products are only sold exclusively through krazynice.com, at select trade shows and specialty hosted launch events




PAYMENT OPTIONS


The following payment methods are accepted on krazynice.com: -CREDIT/DEBIT CARDS: with Visa, MasterCard, American Express + Discover logo ​​-PREPAID GIFT CARDS: with Visa, Master Card, American Express + Discover logo ​-PAYPAL: Must be in United States Dollars (USD) ​-GIFT CARDS: Electronic Gift Card must be issued by krazynice.com ​ALL TRANSACTIONS ARE IN UNITED STATES DOLLARS (USD). PAYMENT RESTRICTIONS -All credit card accounts must be issued by a US bank or financial institution. ​-All credit cards must have a billing address in the US (within the 50 states). -Payments cannot be split between multiple credit cards. -Only one Gift Card can be used per order. -All cards must have a valid security code (usually located on back of card). KrazyNice does not accept purchase orders, personal checks, money orders. Layaway or COD services are also not available.





SHIPPING

HOW WILL MY ORDER BE SHIPPED?


Please allow 2-5 business days for orders to be processed before it ships. During sales and holidays allow 7-10 business days for processing before shipment. Tracking information is automatically sent to the email address you provide at checkout. If you do not receive a tracking information within 1-2 business days after the above processing time, please check your spam folder or email: info@krazynice.com with your order number and we will resend tracking info to you.

After processing (see above), UPS Ground Shipping is 2-5 Business Days.




HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?


Please allow 2-5 business days for orders to be processed before it ships. During sales and holidays allow 7-10 business days for processing before shipment. After processing (see above), UPS Ground Shipping is 2-5 Business Days.




SHIPPING POLICY


Orders under $75 are charged a $10 flat rate shipping fee. Orders over $75 receive complementary (FREE) shipping. All orders are shipped via UPS Ground from Costa Mesa,CA. We ship domestic, to United States addresses only. Please allow 2-5 business days for orders to be processed before it ships. During sales and holidays allow 7-10 business days for processing before shipment. Tracking information is automatically sent to the email address you provide at checkout. If you do not receive a tracking information within 1-2 business days after the above processing time, please check your spam folder or email: info@krazynice.com with your order number and we will resend tracking info to you. After processing (see above), UPS Ground Shipping is 2-5 Business Days. TERMS KrazyNice cannot be responsible for any lost, stolen or damaged packages during shipping. We cannot be liable for incorrect billing/shipping information provided by customer upon checkout. We cannot be held responsible for delayed shipping caused by the shipping carrier or other unforeseen natural disasters. The buyer assumes all responsibilities for any claims made with shipping third party carrier. All orders are shipped from Costa Mesa, CA via UPS​. KrazyNice does not ship internationally and we're unable to ship to P.O. boxes at this time. INTERCONTINENTAL SHIPPING krazynice.com orders can be shipped to the continental US, Alaska and Hawaii addresses. KrazyNice does not currently ship to US territories (US Virgin Islands, Guam, Saipan, Midway Islands, American Samoa, and Federated States of Micronesia), international reshippers, or businesses that forward packages to international addresses. Credit or debit cards with Canadian or European billing addresses can be used to purchase orders shipping to a valid US address. All sales are in USD (United States Dollars) ONLY! If you have a different international credit or debit card please call us at 323.919.7149




HOW CAN I TRACK MY ORDER?


Tracking information is automatically sent to the email address you provide at checkout. If you do not receive a tracking information within 1-2 business days after the above processing time, please check your spam folder or email: info@krazynice.com with your order number and we will resend tracking info to you. If you are registered as a KN+ member on our website, you will be able to check your order status, all other orders will receive an order acknowledgement and shipping notification via email that will include order tracking details.





RETURNS

RETURN POLICY


​Our investment in QUALITY + HAPPINESS is our product guarantee. So, if for any reason you are not completely satisfied with your purchase, send it back within 30 days of delivery date and we will exchange your item, or within 14 days for a full refund. The only thing we ask is that your items are sent back in the original condition and packaging with tags applied.

We believe that QUALITY + HAPPINESS extends well beyond a return policy. Our commitment to ourselves and to our customers is that we continuously invest and strive for greatness within our brand and products. From exploring new cutting-edge fabrics to enhancing manufacturing methods, we are relentless in going the extra mile to make our products fit better and last longer.




HOW TO RETURN


To initiate a return, please email us at info@krazynice.com to let us know that you will be returning an item to be refunded. We will provide you with a Return Authorization Number (RAN) and the return instructions. You drop the item in the mail and when we receive your package your refund will be credited. Customers are responsible for return shipping, but for exchanges (Our Guarantee), we will cover the shipping fees back to your address. The return shipping charges are non-refundable.

Feel free to contact us anytime at 323.919.7149 to share what’s on your mind.

Note: the “non-functional or defective” part means that the guarantee does not cover cosmetic wear that does not affect the safety of function of your product. In our opinion, a little scratch or knick here and there is nothing more than bragging rights that you’ve been having some fun with your gear. But if something breaks, don’t worry one bit, we’re behind you all the way.





DISCLAIMER

LIMITATIONS


We’re building our reputation on engineering the highest quality of exclusive products along with the best customer service available, so we are not going to penny-pinch you out of a guarantee with a bunch of exceptions. The only thing we have to say is that we do reserve the right to change this policy at any time without prior notice, so please don’t abuse it.




LIABILITY RELEASE


We design, engineer, distribute and market some of the most unique and exclusive items ever seen. We don’t incorporate any technological gimmicks or guarantee our products will make you a better athlete or run faster, but we do guarantee that our products are so exclusive and desirable that they are subject to theft if left unattended, or even agonizing begging from friends and family to wear them. For that reason, KrazyNice cannot be held liable for any item that has just vanished in thin air.





PRE-ORDERS

WHAT IS A PRE-ORDER?


A pre-order is a purchase for an exclusive item that is not yet in stock but you want to secure it when its released before it sells out.




WHY ITEMS ARE PRE-ORDER?


KrazyNice products are exclusive limited edition items and sell out fast, so we want to give our KN+ members and loyal customers an opportunity to secure new releases before they become available to the public.




WHY SHOULD I PRE-ORDER?


Purchasing a pre-order item secures it for you and avoids sell outs.




HOW DOES A PRE-ORDER WORK?


Full payment is due at checkout to secure your item. When item is released, we will ship to you within two business days. The exact release date on Pre-Order items is specified on the product page.




HOW DO I KNOW IF AN ITEM IS A PRE-ORDER?


Pre-order items are marked labeled with an orange "pre-order" tag and will specify an estimated release date in description.




WILL THERE BE CHANGES TO RELEASE DATE?


Pre-order items have an estimated release date but this is subject to change if manufacturing is delayed without prior notice. If for any reason we are not able to fulfill your pre-order, we will refund you for the full amount immediately.




PRE-ORDER DETAILS


AVOIS SELL OUTS

Purchasing a pre-order item secures it for you and avoids sell outs.

PRE-ORDER PAYMENT

Full payment is due at checkout to secure your item. When item is released, we will ship to you within two business days. The exact release date on Pre-Order items is specified on the product page.

PRE-ORDER TAG

Pre-order items are marked labeled with an orange "pre-order" tag and will specify an estimated release date in description.

RELEASE DATE

Pre-order items have an estimated release date but this is subject to change if manufacturing is delayed without prior notice. If for any reason we are not able to fulfill your pre-order, we will refund you for the full amount immediately.





LIMITED EDITION

WHAT IS LIMITED EDITION?


We've remastered traditional athletic apparel and eqpt silhouettes into modern essential masterpieces! Each item is designed and manufactured in limited quantity series, thus guaranteeing their super-premium quality and excllusivity.





performance apparel

SNEAK PEEK
RECEIVE FIRST NOTICE ON NEW RELEASES, DISCOUNT CODES + EVENTS. WE ALSO give FREe GEAR FROM TIME TO TIME.
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